Our Most Frequently Asked Questions
At Ghengis Fireworks, we get asked a lot of questions and are always happy to answer anyone’s questions. But to make thing easier for everyone we have compiled a list of the most commonly asked questions and listed them below with our answers.
If there is a question you have and it’s not on the list below please, don’t hesitate to submit your question to us using the contact us page, and we will do our best to help you with your firework questions.
Where Can I Find Your Firework Shop?
You can find information on our shops by visiting the shop information page.
Do You Have On Site Parking?
Yes, all our firework shops have onsite parking for our customers use, so no need to walk miles to get to us.
Do You Offer Delivery?
Yes, we offer delivery on all our fireworks and to anywhere in the country, even if it’s just a pack of sparklers!, please see our delivery information page for more details.
When Are You Open?
We are open all year round and have a license to sell fireworks all year round so whatever your occasion or celebration you can rely on us. Please see our shop information page for more details.
How Long Do Fireworks Last?
This is a question we get asked a lot but the simple answer is that all fireworks are different and last different amounts of time.
All of our products in our online shop have a video included on the page they are all filmed in real time and will give you a very good idea of how long each firework will last as well as what effects each firework has.
How Do I Use My Fireworks Safely?
Firework safety is one of our highest priority’s and we take it very seriously here at Ghengis Fireworks.
We advise you read our firework safety page, as well as watching the “How to guides and videos” that are linked to from the safety page, they will show you how to setup and fire your firework safely.
Do You Put on Firework Displays?
Yes we absolutely put on firework displays for any occasions and we put the on throughout the year so if you are looking for a professional firework display for your wedding or corporate event or even a birthday please get in contact with us.
How do I return an item or Cancel my order ?
Please read our Returns and Refunds Policy page regarding the following:
- Returning an Item.
- Faulty or Incorrect Goods.
- Unwanted Goods.